Content Solution for India’s Leading Multinational Bank

The Client

The client is an Indian banking & financial services company. It is the country’s largest private sector bank by assets and the world’s 10th largest bank by market capitalization.

Excelsoft's Award winning case study for a Medical Company
500 +

Hrs. of Content Delivered

150 K+

Registered Users

50%

Increase in Training Completion

Excelsoft's Award winning case study for a Medical Company

Business Needs

The client needed to provide regular training to its employees to meet the compliance requirements, onboarding, and sales enablement. The following were the major challenges-

  • Requirement for a wide range of skill-based eLearning courses.
  • Potential compliance gaps due to disparities in systems used by different departments for training delivery.
  • Low training completion rates.
  • Accessibility issues within the existing content.
  • Content was not engaging for all types of audiences.

Solution Highlights

  • Streamlined learning requirements of the entire training cycle for employees.
  • Designed learning content for the mobile app. This improved employee access and addressed remote working issues.
  • Ensured various instructional strategies were used in courses to increase engagement.
  • Used game-based, video-based, and simulation learning strategies.

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