The world of certification is a competitive one and the publisher was looking for a partner to:
- Develop, update, and test hands-on tasks, practice files, and sample solutions.
- Provide testing services to handle non-LMS testing in the staging environment.
- Endow with technical and infrastructural solutions to handle pandemic-like situations.
Excelsoft’s primary focus was to provide a solution around the technical capabilities, resource ramp up, process, and timeline adherence to meet the client demands.
- Content analysis at a granular level.
- Mapping of instruction at a performance level and developing assessment items at a question level.
- Worked on a development framework based on the proprietary tool-sets of the client.
- Maximizing automation for enhanced productivity.
- Implemented a vigilant project management plan to ensure austere adherence to processes, timelines, and quality.
- Planned and administered training, support, and real-time feedback through remote modes.