USP - United States Pharmacopeia
The Client
United States Pharmacopeia is an independent, scientific nonprofit organization focused on building trust in the supply of safe, quality medicines. Formed in 1820 when 11 physicians came together to take action to protect patients from being harmed by inconsistent, poor-quality medicine. For the past 200 years, USP is dedicated to helping improve global health through standards setting in compounding, biologics, pharmaceutical manufacturing and other fields.
Needs of the Institution
USP wanted to venture into the Indian learning space with a ‘Micro learning platform’ specific to USP India, for employee training and to sell the courses to pharmaceutical companies across India. The organization used a global LMS before this, but the learning outcomes did not meet the expectations. As the previously used LMS had problems with navigation and user flow, the UX needed to be state-of-the-art. Strong analytics and reporting features, mobile responsiveness, payment gateway integrations, expressing interest in a course, whitelabeling etc were among the other major expectations from the micro learning platform.
The Challenges
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Excelsoft consulting team spent quality time in understanding the needs of the institution with various stake holders of the group and Excelsoft was able to propose a solution which not only met their expectations but exceeded their expectations in terms of technology and security.