eMarking Workflow Modernization for SEAB

The Singapore Examinations and Assessment Board (SEAB), under the Ministry of Education, manages high-stakes exams across 400+ schools in Singapore, ensuring fairness, inclusivity, and accessibility for all candidates.

Business Needs

SEAB needed a secure, scalable, and transparent marking process. Manual marking posed challenges in consistency, training, and quality assurance.

A digital workflow was required to:

• Ensure fairness and accuracy in evaluation
• Prepare markers before live marking
• Enable real-time monitoring and reporting
• Comply with global assessment standards (e.g., Ofqual)

Solution Highlights

Excelsoft implemented an end-to-end eMarking workflow:

• Project Setup: Automatic project creation, role-based configurations, question grouping, annotation tools, and scheduling.
• Pre-Standardisation & Marker Training: Trial scripts, interface familiarization, and benchmark practices.
• Standardisation: Mandatory gating scripts to ensure markers’ readiness and consistency.
• Live Marking: Candidate scripts assigned, scoring, annotations, and automated review workflows.
• Quality Assurance: Random checks, performance reports, and automated moderation for fairness.
• Dashboards & Reporting: Live dashboards, marker performance, audit trails, and exportable candidate responses.